Question 1

How can I track my orders?

Accepted Answer

You can track your orders by an e-mail tracking number that will be provided to you once you have completed your order.

Question 2

How do I know my size?

Accepted Answer

Each product page will include a size drop down menu with general recommendations to help determine your best fit.

Question 3

Can I cancelled or modify my order?

Accepted Answer

Orders for items immediatley available cannot be cancelled or modified once they have been successfully submitted.

Question 4

How does PayPal works?

Accepted Answer

PayPay is used to securely send payments over the internet. You can choose to pay from PayPal account balance with a credit card, debit card or bank account.

Question 5

What shall I do if an item is sold out online?

Accepted Answer

All items that you see in the BIBIA Online Store are in stock, however singles sizes and/or colors can already be sold out as we only stock an exclusive amount of items.

Question 6

Do you sell my information to other companies?

Accepted Answer

Bibiaclothing.com does not sell or trade with third parties your personal information gathered online, such as e-mail addresses, personal information collected as part of an online survey, credit card data, or other specific details about you.

Question 7

Is there a risk to storing my information online with you?

Accepted Answer

Your security and privacy is important to us. For this reason, we use a secure encryption online monitoring system to protect your privacy and information while you are enjoying your shopping experience.

Question 8

How can I learn more about the history of bibia clothing brand?

Accepted Answer

Visit About Us to read the history of the BIBIA brand, our never give up story, and more.

Question 9

What other forms of payments we do not accept?

Accepted Answer

CODs, Layaway, personal checks and money orders.

Question 10

Do you ship outside the United States?

Accepted Answer

We ship only within the USA states. Additonally, there are store's all over the world that we are forecasting to open near your location in the furture to better meet your shopping experience.

B I B I A

CLOTHING BRAND

FAQ